The CCITSPA certifies skills in administration of ITSM platforms such as ServiceNow, BMC Helix and Ivanti, optimizing IT service management.
Certified ITSM Platform Administrator – CCITSPA
$160.00
Who is the certification aimed at?
Requirements
About exam
What is evaluated:
– Administration of ITSM tools.
– Incident, problem and change management.
– Automation of processes and workflows.
– Reporting and analysis in ITSM platforms.
📑 About the exam:
⏳ Duration: 75 minutes.
❓ Format: 50 multiple choice questions + 1 case study.
✅ Minimum pass mark: 70%.
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